Questions, Answered Gently.
Because caring for your skin should always feel simple, safe, and serene.
Using Jaysrii Blends
How often can I use the masks?
You can use Aura daily or 2–3 times a week for a soft, radiant glow.
Still is best used 2–3 times weekly or whenever your skin feels imbalanced.
Always rinse before the mask fully dries, your skin should feel refreshed, never tight.
What’s the right way to mix the masks?
Scoop 1–2 teaspoons of powder into a clean bowl.
Add Rose Water or your chosen liquid drop by drop until you reach a creamy texture.
Apply evenly, pause for 8–10 minutes, rinse before the edges dry, and mist again.
Which mixers are best for my skin type?
Normal / Combination Skin: Rose Water or Aloe Juice
Dry Skin: Raw Milk or Honey Water
Oily Skin: Cucumber Water or Witch Hazel Hydrosol
Sensitive Skin: Plain Water, Oat Milk, or Chamomile Water
Dull / Tired Skin: Green Tea or Chamomile Water
Can I use different mixers on different days?
Absolutely. Your skin changes with weather, mood, and life, listen to it.
Mix as your skin whispers that day.
“There’s no single right way - only your way.”
How long before I see results?
Glow builds gently.
You’ll feel calm and softness after your first use, visible brightness follows with consistency and care.
Safety & Care
Are your products safe for sensitive skin?
Yes. Every formulation is free from preservatives, parabens, sulfates, and fragrance.
However, each skin is unique, always patch test before full use.
Are your products tested for safety?
Yes. Each product is tested by an accredited third-party lab for microbial safety and heavy metal levels. Our promise is purity both in ingredients and in peace of mind.
What is the approx. shelf life of the masks?
When stored properly (cool, dry, away from sunlight), our powder masks remain fresh for up to 12 months after opening.
How should I store Rose Water?
Keep it in a cool, dry place or refrigerate for extra freshness.
Avoid exposing to direct sunlight.
Can I use Jaysrii products during pregnancy or breastfeeding?
Yes our blends contain only natural herbs and clays.
Still, we always suggest consulting your physician for personalized care.
Ingredients & Formulation
What does “natural” mean for Jaysrii?
To us, natural means every ingredient comes directly from the earth - petals, roots, clays, and herbs without synthetics, fillers, or preservatives.
Do your products contain fragrance?
No. We never add synthetic or artificial fragrance.
Any scent you experience is simply the plant’s own quiet aroma.
Are Jaysrii products vegan & cruelty-free?
Yes always cruelty-free, and entirely plant-based except for ingredients like milk powder in specific formulations.
Where are Jaysrii products made?
All blends are created and packed with care in New Jersey, USA, using ethically sourced natural ingredients.
Orders, Shipping & Returns
How long will my order take to ship?
We usually process orders within 2–3 business days.
Once shipped, you’ll receive a confirmation email with tracking details.
Do you ship internationally?
We plan to open international orders soon. Join our circle / mailing list to be notified.
What if my order arrives damaged or incorrect?
We’re so sorry when that happens.
Please email hello@jaysrii.com within 7 days of delivery with photos and your order number -
we’ll replace or resolve it right away.
Can I return a product?
Unopened, unused items may be returned within 14 days of delivery.
Opened or used items cannot be accepted for safety reasons.
See our Shipping & Returns Policy → for full details.
How can I cancel or change my order?
Email us at hello@jaysrii.com within 12 hours of placing your order.
Once shipped, we’re unable to make changes.
General & Support
Do you offer custom bulk orders?
For collaborations or special requests, please reach out by email.